Shipping Policy
Effective Date: 31 March 2026
At Lc Wholesale, we are committed to delivering your orders efficiently and reliably. As a wholesale supplier of Gen Z streetwear, we understand the importance of timely shipping for resellers and businesses. This Shipping Policy outlines our shipping process, timelines, charges, and responsibilities.
By placing an order with us, you agree to the terms described below.
1. Order Processing Time
All orders placed with Lc Wholesale are processed within 1–3 business days from the date of order confirmation.
Key Points:
Orders are processed only after successful payment confirmation
Processing includes product verification, packing, and dispatch preparation
Orders placed on weekends or public holidays will be processed on the next working day
For bulk orders, processing time may vary depending on stock availability and order volume.
2. Shipping Locations
We currently ship orders across India. Our logistics network ensures delivery to most serviceable PIN codes.
International Shipping:
At this time, we do not offer international shipping. However, we may expand our services in the future.
3. Estimated Delivery Time
Delivery timelines depend on your location and courier partner availability.
Standard Delivery:
Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 5–7 business days
Remote Areas: 7–10 business days
Please note that delivery timelines are estimates, not guaranteed.
4. Shipping Charges
Shipping charges may vary depending on order size, weight, and delivery location.
General Structure:
Standard orders: Calculated at checkout
Bulk orders: May include special shipping rates
Promotional offers: Free shipping may be applied during campaigns
All applicable shipping charges will be clearly displayed before order confirmation.
5. Bulk Order Shipping
Since Lc Wholesale specializes in wholesale orders, shipping for bulk quantities is handled carefully.
Important Notes:
Bulk orders may be shipped in multiple packages
Dispatch time may be slightly longer depending on volume
Logistics partners are selected based on efficiency and reliability
We ensure secure packaging to minimize damage during transit.
6. Order Tracking
Once your order is dispatched, you will receive:
A tracking ID
Courier partner details
You can track your order using the provided tracking link.
If you do not receive tracking details within 3 business days, please contact us.
7. Delays in Shipping
While we strive to deliver all orders on time, delays may occur due to:
High order volume
Courier service disruptions
Weather conditions
Public holidays or regional restrictions
In such cases, we request your patience and understanding. We will keep you informed of any significant delays.
8. Incorrect Address or Delivery Issues
Customers are responsible for providing accurate shipping details.
If incorrect information is provided:
Delivery may be delayed or failed
Additional shipping charges may apply for re-delivery
Lc Wholesale is not responsible for losses due to incorrect addresses entered by the customer.
9. Failed Delivery Attempts
If a delivery attempt fails due to:
Customer unavailability
Incorrect address
Refusal to accept the order
The courier may attempt re-delivery or return the package to us.
In such cases:
Re-shipping charges will be applicable
Refunds (if any) will be processed after deducting shipping costs
10. Damaged Packages During Transit
We take utmost care in packaging all orders. However, if your package arrives damaged:
Do not accept the package if visibly damaged
Record a video while opening the package
Contact us within 48 hours with proof
We will investigate and provide a resolution based on verification.
11. Partial Shipments
For large or bulk orders, your order may be delivered in multiple shipments.
Reasons:
Product availability
Packaging limitations
Logistics efficiency
You will be informed if your order is split into multiple shipments.
12. Shipping Responsibility
Once the order is handed over to the courier partner:
Delivery responsibility lies with the logistics provider
However, we will assist in tracking and resolving issues
We remain committed to supporting our customers throughout the delivery process.
13. Lost or Missing Packages
In rare cases where a package is lost in transit:
We will coordinate with the courier partner
Investigation may take 5–10 business days
If confirmed lost:
A replacement or refund will be issued
14. High-Risk Areas
Certain locations may be categorized as high-risk or non-serviceable by courier partners.
In such cases:
Orders may be delayed
Alternate shipping methods may be used
Orders may be cancelled with a refund if delivery is not possible
15. Cash on Delivery (COD)
If COD is available:
Additional charges may apply
Orders may be confirmed via call before dispatch
Failure to accept COD orders may lead to restrictions on future purchases.
16. Shipping During Sales & Promotions
During high-demand periods (sales, offers, or new drops):
Processing time may increase
Delivery timelines may be extended
We recommend placing orders early during such periods.
17. Customer Support for Shipping
For any shipping-related queries, delays, or issues, you can contact us:
📞 Phone: +91 93111 40980
📍 Address: Hari Nagar, Delhi, India
Our team will assist you with tracking, updates, and issue resolution.
18. Policy Updates
Lc Wholesale reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.