Cancellation Policy
Effective Date: 31 March 2026
At Lc Wholesale, we specialize in supplying bulk Gen Z streetwear to resellers and businesses. Due to the fast-moving nature of wholesale operations and order processing, our cancellation policy is designed to ensure smooth order management and fairness for all customers.
Please read this policy carefully before placing an order.
1. Overview
This Cancellation Policy outlines the conditions under which an order can be cancelled, modified, or refused. By placing an order with Lc Wholesale, you agree to the terms mentioned below.
Since we operate on a wholesale model, all orders are processed quickly, and therefore cancellation options are limited.
2. Order Cancellation Eligibility
Orders can only be cancelled under the following condition:
The cancellation request is made before the order has been dispatched
Once the order is processed and handed over to the courier partner, it is considered final, and cancellation will no longer be possible.
3. Cancellation Timeframe
We recommend that customers request cancellation immediately after placing the order.
Important Points:
Orders are typically processed within 1–3 business days
In some cases, orders may be processed within hours during peak demand
Delay in cancellation requests may result in rejection
4. How to Request Cancellation
To cancel an order, you must contact us directly using the details below:
📞 Phone: +91 93111 40980
📍 Address: Hari Nagar, Delhi, India
Required Details:
Order ID
Name used while placing the order
Reason for cancellation
Cancellation requests will only be accepted through official communication channels.
5. Cancellation Approval Process
Once a cancellation request is received:
Our team will verify the order status
If the order has not been dispatched, cancellation may be approved
Confirmation will be shared with the customer
If the order has already been dispatched, the cancellation request will be declined.
6. Refunds for Cancelled Orders
If a cancellation request is approved:
A full refund will be initiated
Refund will be processed via the original payment method
Processing Time:
Refunds are processed within 5–7 business days
Please note that payment gateway timelines may vary.
7. Non-Cancellable Orders
The following orders are not eligible for cancellation:
Orders that have already been dispatched
Bulk orders that have entered packaging stage
Orders placed during flash sales or promotional events
Customized or specially arranged orders (if applicable)
8. Bulk Order Cancellation (IMPORTANT)
As a wholesale supplier:
Bulk orders are processed with priority
Inventory is allocated immediately after order confirmation
Therefore:
Bulk orders may not be cancellable once processing begins
Customers are advised to confirm all details before placing large orders
We strongly recommend placing a small trial order before committing to large quantities.
9. Order Modification Policy
Customers may request modifications such as:
Change in quantity
Change in product selection
Address updates
Conditions:
Modification requests must be made before dispatch
Approval depends on order status and stock availability
Once dispatched, modifications are not possible.
10. Cancellation by Lc Wholesale
We reserve the right to cancel orders under certain conditions:
Product is out of stock
Pricing or listing errors
Suspicious or fraudulent transactions
Payment issues or verification failure
In such cases:
Customers will be notified
Full refund will be issued
11. Refused Deliveries
If a customer refuses to accept a delivered order:
The order will be returned to us
Shipping charges will be deducted
Refund (if applicable) will be processed after deduction
Repeated refusal of orders may result in restrictions on future purchases.
12. Cash on Delivery (COD) Orders
If COD is available:
Orders may be confirmed via phone before dispatch
Customers must ensure availability at delivery time
Important:
Refusing COD orders may lead to account restrictions
Future COD orders may be blocked
13. Delayed Cancellation Requests
If a cancellation request is made after dispatch:
The request will not be accepted
Customers must refer to the Return & Refund Policy (if applicable)
14. Responsibility of Customers
Customers are responsible for:
Reviewing product details carefully
Confirming sizes, quantities, and designs
Providing accurate shipping information
Lc Wholesale is not responsible for cancellations due to customer negligence.
15. Fraud Prevention
To maintain fairness:
False or repeated cancellation requests may be flagged
Misuse of the cancellation system may lead to account restrictions
Legal action may be taken in case of fraud
16. Business Impact Disclaimer
As a wholesale supplier:
Orders are processed quickly to ensure fast delivery
Inventory allocation happens immediately
Therefore:
Frequent cancellations may disrupt operations
Customers are encouraged to place orders responsibly
17. Changes to Cancellation Policy
Lc Wholesale reserves the right to update or modify this policy at any time.
Important:
Changes will be effective immediately upon posting
Customers are advised to review the policy periodically
18. Contact Information
For cancellation requests or queries, contact us:
📞 Phone: +91 93111 40980
📍 Address: Hari Nagar, Delhi, India